Season Pass FAQ

Answers to Frequently Asked Questions (FAQ)

2022/2023 Season Passes

Q: Did the prices increase over last year?

A: No! All pricing is the same as the 2021/2022 season.

Q: How much are lift tickets next season?

A: This winter, all lift tickets will be sold online and there will be no “window rate.” Tickets will go on sale this fall and a major goal of our pricing this season will be to help anticipate and spread out demand. On peak days, expect to see higher rates due to increased demand, and conversely, expect to see much lower pricing on weekdays and other non-peak time periods.

Q: Why should I buy a season pass if lift tickets can be so low?

A: A season pass remains the best value for anyone who will ski at least 6 days. Power Pass resorts have not required reservations for passholders, which means you have the freedom to ski whenever you want. Plus, a pass means you don’t have to pick your dates and lock them in early for a low rate. Don’t forget: when you use our no-interest payment plan, your monthly payments may be less than the cost of a single lift ticket.

Q: What is the 4 Day Power Pass?

A: This new product is a low-cost, low-commitment option perfect for those interested in skiing Purgatory up to 4 days or less.

Q: What happened to the Power Pass Select?

A: The 12 Day Power Pass was formerly known as the Power Pass Select. This pass has not changed – we updated the name to help clarify what this pass offers: 12 restricted total days at Purgatory and Snowbowl (among other great benefits!).

Q: Are you going to offer college discounts?

A: Great news! The Power Pass, 12 Day Power Pass and 4 Day Power Pass offer special discounted pricing to young adults based on age (starting at age 18), not college credit.

Q: Why am I signing a summer activity waiver form when I didn't select the summer option?

A: The 2022/2023 Power Pass and 12-Day Power Pass include complimentary unlimited access to Spider Mountain Bike Park through April 30, 2023. Power Pass holders will also receive 3 FREE days of mountain bike uplifts at each park — Purgatory Resort, Pajarito Mountain and Brian Head Resort — for the 2022 summer season when passes are purchased by May 20th, 2022!

 

Picking Up Your Pass

Q: Can I have my pass mailed to me?

A: Yes! Simply select the “shipping” option at checkout.

Q: When and where can I pick up my pass?

A: Please check back later for more information on picking up your season pass.

Q: I’d like to talk with someone about my season pass. Who should I contact?

A: Please email [email protected].

Q: Where can I buy my season pass online?

 

Payment Plan

Q: What’s the season pass payment plan?

A: When you choose the payment plan, there is no interest, and your pass price is divided into equal monthly payments. Equal amounts are automatically charged on the 30th of each month. By November 30, 2022, your pass is paid in full. Learn more.

You can use your pass anytime while you’re still paying for it.

Q: Do I still get the same benefits if I choose the payment plan, rather than paying it all at once?

A: Yes. Enjoy all the benefits of being a season passholder while you’re paying for your pass.

Q: Is there interest or a finance charge when I choose to pay with the payment plan?

A: There is no interest when you choose to pay with the new payment plan. Payments that are declined will be charged a $20 administrative fee per incident.

Q: How can I update my credit card on file?

A: You can update your card info online here.

 

Season Pass Refund Option

Q: How do I request the refund using the Refund Option?

A: Send an email to [email protected] with an image, scan, or attachment that includes the required documentation of meeting one of the listed conditionsfor a Refund.
 

Q: Is my season pass refundable?

A: Season passes are non-refundable unless the Season Pass Refund Option is selected at the time of purchase.
 

Definitions & Restrictions 

Q: What is the Weekday Pass?

A: Weekday passholders ski Monday to Friday. If weekday passholders would like to ski and ride on weekends, holidays and blackout dates, they will receive 25% off the online variable rate lift tickets. Blackout dates: Saturdays, Sundays, 12/26/22-12/30/22..

Q: How does the Parent Share Pass work?

A: The Parent Share Pass is exclusively for parents of kids ages 3 and younger (a birth certificate is required when you pick up your pass). Gone are the days when you had to buy *two* lift tickets or *two* season passes during a season when parents spend most of their time splitting their time on the slopes (one parent skis while the other watches the future ripper). This pass allows two parents to share one pass for use at different times. Save 25% off the online variable rate for one full day, adult lift ticket when both parents hit the slopes on the same day. Not eligible for partner resort benefits.

Q: I want to get a Power Pass for my 75-year-old neighbor. Can I do that?

A: Yes! Just select the Super Senior Power Pass — anyone 75 and older can take advantage of this FREE pass.

   

Power Kids

Q: Is the Power Kids pass really free?

A: Yes! Kids ages 12 and younger at the time of purchase are eligible for a FREE season pass! There are no strings attached, no blackout dates, no purchase required — it’s truly FREE.

Q: My child turns 13 before next winter. Are they eligible?

A: The Power Kids pass is for kids ages 12 and younger at the time of purchase. As long as your kiddo is 12 when you register for the pass, you’re set.

Q: Do I need to show proof of age?

A: Yes. You’ll be asked to submit legal paperwork that proves your child’s age (most parents provide a copy of their child’s birth certificate).

Q: Do I need to buy something to get a Power Kids pass?

A: Nope! There’s no strings attached — this pass is really and truly FREE.

Q: Will you ship my Power Kids pass?

A: Sure! Just make sure you select the free shipping option when you pick up your pass.

Q: Does this pass come with any benefits, like discounted hot chocolate?

A: No, this pass provides direct to lift access only — skip the ticket window, you’ll have more time for skiing!

Q: My child has a Power Kids pass from the 2021/2022 season. Do we need a new one?

A:If your ripper is age 12 or younger as of 3/22/22, once you sign their waiver (we’ll email it to you!) their pass will be automatically renewed for the 2022/2023 winter season! This means you don’t need to register your munchkin for a new one – we’ve done that for you. Plus, the Power Kids pass your kiddo wore all winter on their lanyard, zipper or even helmet can be used again next season, too.

Q: Mountain biking! Awesome! What about other summer activities?

A: Power Kids comes with FREE skiing and FREE mountain biking. Other summer activities like scenic chairlift rides or other cool stuff are not included on the Power Kids pass and must be purchased separately.

 

Optional Summer Passes

Q: Does my season pass come with summer benefits?

A: Both Power Pass and 12 Day Power Pass guests get 3 free days of uplifts at each: Purgatory, Brian Head and Pajarito bike parks if they purchase their pass by 5/20/22. Both passes come with unlimited access at Spider Mountain through April 30, 2023. Guests also have the option to add on the Summer Adventure Pass or the Mountain Bike Power Pass to their Power Pass. 

 

Active Duty Military Pass

Q: Who qualifies for the active duty military season pass?

A: A person who is currently serving on active duty is in the military full-time (serving on Title 10 orders for 30 days or more). This includes anyone currently serving in the:

  • U.S. Army 
  • U.S. Navy 
  • U.S. Air Force
  • Marine Corps 
  • Coast Guard

This product does not apply to dependents, veterans or retired personnel. A person in the Reserve or National Guard is not full-time active duty military personnel and is excluded from this discounted product.

Q: I’m not on active duty, but I did serve in the military. Why don’t I get a discount?

A: We want to honor and show appreciation for those who are currently serving. We recognize and are grateful for the contribution and sacrifice our reservists, retirees, veterans and dependents have made and continue to make. However, we’ve made the decision to limit this offer to active duty at this time.

Q: Why can’t I get my active duty military pass shipped to me?

A: We require proof of eligibility before we issue this pass and, at this time, this needs to be done in person.

Q: How do I prove eligibility?

A: Below is a list of approved forms of military identification:

  • Active duty military ID
  • Valid active duty orders
  • Official letter on letterhead from your commander verifying your service
  • LES dated within 90 days

Q: I don’t have any of the approved forms of military identification. How can I get my pass?

A: All military organizations give its members some kind of official document that we’ll accept, but in the event you are unable to provide us with an acceptable proof of affiliation, we will not be able to verify you and cannot offer you access to the discounted military pass.

Q: Are there blackout dates on the military pass?

A: Yes. To keep this pass as discounted as possible, we have blacked out peak holiday periods: 12/26/22-1/1/23, 1/14/23-1/15/23, 2/18/23-2/19/23. 

Q: What if I want to ski on a blackout date? Can I get a discounted lift ticket?

A: You will need to purchase a lift ticket to ski on a blackout date. We do not offer military discounts on lift tickets.

Q: Does the active duty military pass offer any benefits, like discounted tickets to share with friends?

A: No, the active duty military pass offers direct to lift access only — no additional benefits.

 

Additional Benefits

Q: What benefits come on my season pass?

A: It depends on which pass you purchase. Pass benefits are summarized on the season passes page. Power Passholders are eligible for winter and summer discounts including deals on food & beverage items, discounted lift tickets and more! 

 

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