On snowy days, please allow adequate time to get to the resort ahead of your scheduled lesson. We recommend leaving Durango 1-1.5 hours ahead of lessons on days when road conditions are not clear.
If you are unable to make your morning lesson and would like to move to the afternoon, please swing by the Ski & Snowboard School desk or forward the email confirmation to [email protected] with a brief explanation of the reason for rescheduling.
Within 48 hours of the lesson purchase, you are eligible for a 100% refund paid to the payment device used to purchase your lesson. Lessons are not refundable or transferable on the date valid. Cancellations and refunds must be made by emailing [email protected].
Gratuities for instructors are not required, but are an appropriate and appreciated gesture.
Drop-off and pickup for kid’s lessons occur at The Bear’s Den on the second floor of the Village Center. Drop-off starts at 9:00am and pick up is between 3-3:30pm.