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summer faq

Answers to Frequently Asked Questions (FAQ)

Get the answers you need ahead of your trip to Purgatory Resort.
Please read through the following information. Still have questions? Contact our ticket office at [email protected]

Activities

What are your hours of operation?

Daily operations are 9:30am – 5:30pm June 18th – August 14th. Weekend operations follow 9:00am-4:00pm August 20th – October 2nd plus September 5th (Labor Day).

Are there any summer season passes available for activities?

Yes! The Summer Adventure Pass offers access to daily activities, with the exception of the Purgatory Bike Park. 

What activities will be open this summer?

This summer, we will offer the Inferno Mountain Coaster, alpine slide, scenic chairlift rides, treasure panning, boating and paddle boarding on Twilight Lake and a kids off-road track. 

How do I get tickets?

All tickets must be purchased online. Upon your arrival, you will be directed to the ticket office, where you will present your ticket purchase confirmation and receive a wristband that provides access to our activities. 

What’s included in a ticket?

Activities are offered in two sets of half-day increments. We offer morning and afternoon sessions.

Ride multiple times on the alpine slide and scenic chairlift. Limit one time for the Inferno Mountain Coaster (if selected), treasure panning and Twilight Lake board & boat.

Can I purchase a full day activity ticket?

At this time, we are only offering AM and PM sessions; however, you may purchase both if you would like to enjoy activities all day long.

Do I have to make a reservation?

While reservations are not required, all tickets must be purchased online. We recommend purchasing ahead of your trip to ensure a smooth process when picking up your wristbands from the ticket office.

Is there an age/height restriction for activities?

For the Inferno Mountain Coaster: Drivers must be minimum 52 inches. Passengers must be a minimum 36 inches with a driver 16 years or older. Must be at least 9 years old to ride alone. For the alpine slide: Riders must be at least 3 years old and 36″ tall to ride with an adult. Riders must be at least 6 years old and 48″ tall to ride alone. For the kids off-road track: Drivers must be at least 10 years old to drive the Hammerhead. Riders must be at least 5 years old to ride with an adult. 

I don’t see an option to purchase tickets on certain dates. Why is that?

If you do not see the activity session you are looking for on the calendar, we are sold out. Please select another date.

What is your weather policy?

Weather in the mountains can change quickly and unexpectedly. Our Operations Team follows a strict inclement weather protocol with guest and employee safety as their top priority. Up until the time that session ticket wristbands are redeemed you can receive a full refund. We begin printing session tickets 15 minutes before the session starts in order to give guests the most possible time to cancel tickets for impending weather before they are issued.

A prorated resort credit may be available should inclement weather force the suspension of operations after the session wristband has been issued. The prorated resort credit will be calculated by the remaining time in the session in 30 min blocks. Note that credits are not calculated from the time that wristbands are issued and are not based on the usage of the ticket. Please plan on using all of the time during your session to get the best value out of your ticket. If you reserve a PM Session in July or August please expect weather delays as we frequently have afternoon thunderstorms.

Are activity tickets included in my lodging reservation?

Activity tickets are not included in your lodging reservation, and must be purchased separately from your lodging accommodations. 

Purgatory Bike Park

What tickets are offered for the Bike Park?

Purgatory Express chairlift access to the Bike Park is available for purchase in either full-day, half-day (afternoon only) or single ride increments. We also offer a Mountain Bike Power Pass season pass option.

Are there any summer season passes available for mountain biking?

Yes! The Mountain Bike Power Pass offers unlimited access to Purgatory, Brian Head Resort, Pajarito Mountain and Spider Mountain. 

Are e-bikes allowed on the mountain?

E-bikes are allowed on the trails departing the Base Area and on the forest service roads around the resort. E-bikes are not allowed on the chairlift.

Can I rent a bike and protective gear?

Yes! Stop by Cycle Works for all of your bike gear needs. 

Do you offer mountain biking lessons?

We highly recommend taking a lesson, as our lift-served trails require a certain level of experience to negotiate. Lessons must be reserved at least 24 hours in advance. 

It’s my first time to the Purgatory Bike Park. What do I need to know before my visit?

Meet our Purgatory Bike Park for tips on how to have a successful and rewarding visit to the Purgatory Bike Park.

Around the Resort

We’re at the resort, now where do we go?

Check out our Resort Maps page for information on where to park, how to navigate the Base Area and where to find our summer activities.

What restaurants are open?

Visit our resort dining page to learn more about restaurant locations and hours of operation.

What trails can I hike on?

While the area surrounding Purgatory offers endless hiking trails, the only trail at Purgatory that is open to hikers is the World Cup XC trail. This multi-use, bi-directional trail departs the Base Area. Once out of the Base Area, guests are welcome to hike or run on any of the ski trails, but please note that hiking and running is not permitted on any mountain biking trail at any time.