Weather in the mountains can change quickly and unexpectedly. Our Operations Team follows a strict inclement weather protocol with guest and employee safety as their top priority. Up until the time that session ticket wristbands are redeemed you can receive a full refund. We begin printing session tickets 15 minutes before the session starts in order to give guests the most possible time to cancel tickets for impending weather before they are issued.
A prorated resort credit may be available should inclement weather force the suspension of operations after the session wristband has been issued. The prorated resort credit will be calculated by the remaining time in the session in 30 min blocks. Note that credits are not calculated from the time that wristbands are issued and are not based on the usage of the ticket. Please plan on using all of the time during your session to get the best value out of your ticket. If you reserve a PM Session in July or August please expect weather delays as we frequently have afternoon thunderstorms.