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Lift Ops Maze Control and Ticket Scanner (Winter Seasonal)

Job Category: Mountain Operations
Requisition number: LIFTO002143
Posted: 7 August 2022
Schedule: Full-time
Rate: $14 USD per hour
Purgatory Resort
Durango, CO 81301, USA

Essential Duties/Responsibilities:

  • Ensure proper and safe loading and unloading of guests, using excellent guest service skills at all times.
  • Be familiar with proper procedures for start-up, shut-down of tubing hill, safety procedures, waivers, and be completely knowledgeable in all resort procedures and policies.
  • Maintain a safe, clean, presentable, and friendly work area.
  • Be aware of surroundings, temperature, ice formation, and other unsafe conditions. 
  • Be familiar with general resort knowledge, transportation schedule, and on-call transportation procedures.
  • Conduct yourself in a safe and responsible manner, to avoid damage to the company property and to the environment. Be aware of the safety of people working, and playing around you. 
  • Accurately complete any necessary incident reports.  Maintain an open line of communication with superiors, co-workers, and first responders (Ski Patrol). 
  • Know and use proper telephone and radio procedures.
  • Scan and verify all lift tickets/passes, ensuring they are valid with correct code and date, inform the supervisor of any invalid passes and be knowledgeable of all types of tickets.
  • Assist all guests with current mountain information, keeping information signs current and accurate.
  • Organize and coordinate guests at the bottom of the lifts to ensure every chair is fully loaded with effective and clear communication.
  • Work to build and maintain strong departmental unity, cohesion, and team spirit, emphasizing professionalism, safety, and high customer service, and appearance standards.


Other Responsibilities:

  • Maintain station signage. 
  • Other duties as assigned.


Job Qualifications:

Knowledge, Skills & Abilities:  Excellent interpersonal communications skills.  Safety oriented, Outgoing personality, firm yet friendly.  Alertness, speaking, reading and writing (English) ability, auditory, tactile, olfactory and visual discrimination, judgment, and patience are necessary abilities.

Must be able to conduct virtual interviews and virtual training sessions with reliable computer and internet connection.

Education or Formal Training:  None required.       

Experience:  Customer service experience helpful.

Must be able to work evenings, weekends, and holidays.

Material and Equipment Directly Used: Air compressor, inner tubes/covers, hand tools, radio, telephone, ticket scanning equipment, and basic office materials.


Working environment/Physical Activities:

90% of the workday is spent outdoors in a ski resort setting with constantly changing weather conditions including but not limited to: cold, heat, snow, wet, lightening and thunder storms.  90% of the workday is spent standing, lifting, pushing, and pulling objects weighing up to 100 pounds.  Occasionally carrying objects weighing up to 50 pounds.

10% of the time noise levels reach 75 - 110 decibels.  Occasional exposure to fumes, odors and gases.  Occasional exposure to mechanical hazards.  Occasional exposure to electrical, high exposed worksite, burns, and radiant energy.

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