Essential Duties/Responsibilities:

• Ensure proper and safe loading and unloading of guests, such as foot passengers, mountain bike riders, alpine slide users, and tubing hill users, using excellent guest service skills at all times.
• Inform guests on the correct use of sleds and the Alpine Slide to ensure their safe use.
• Use proper procedures for lift start up, safety checks, auxiliary operations, lift troubleshooting, completion of logs, last chair procedures, and shutdown of lift.
• Use proper procedures for pre-operational safety checks, relaying all information regarding daily lift logs to drive terminal of any unusual situations.
• Check all safety equipment daily for proper function.
• Use all safety equipment and procedures at all times. Work safely around machinery at all times.
• Provide sequential, progressive, and effective skills instruction to guests as outlined by the training, supervisor, and manager.
• Report any existing or potential safety hazards to supervisor immediately.
• Operate machinery in a safe and careful manner to avoid damage to the machines and to protect corporate property, the forest land, wildlife habitat, and natural resources.
• Complete lift incident reports completely and accurately and notify Supervisor/Manager of incidents immediately.
• Maintain close communications between stations.
• Be aware of sounds, temperature, and alignment of machinery. 
• Be proficient in lift principles and terminology.
• Know all radio and telephone procedures.
• Become knowledgeable in lift evacuation procedures and responsibilities.
• Scan and verify all lift tickets/passes, ensuring they are valid with the correct code and date, inform supervisor of any invalid passes and be knowledgeable of all types of tickets.
• Assist all guests with current mountain information and keeping all information signs current and accurate.
• Assist all special groups, such as PACK camp, guided nature tours and DEVO bike group, while in line, working them into the line quickly and efficiently.
• Work to build and maintain strong departmental unity, cohesion, and team spirit, emphasizing professionalism, safety, and high customer service and appearance standards.

Other Responsibilities: 

• Maintain a slow, safe speed on Alpine Sleds while rotating from midway to the bottom station.
• Ensure proper opening and closing procedures for your station.
• Assist in training other operators to required standards.
• Have a well-rounded understanding of the lift, mechanical, electrical, and hydraulic systems, and be familiar with location of all major components.
• Have complete knowledge of all Alpine Slide procedures and policies.
• Be constantly alert for emergency situations and understand emergency procedures.
• Understand the conditions which require lift evacuation and be able to initiate evacuation procedures.
• Other duties as assigned.

Job Qualifications

Knowledge, Skills & Abilities: Basic knowledge of record-keeping. Excellent communication and guest relations skills. Basic machinery operation skills.

Alertness, speaking, reading and writing (English). Excellent auditory, tactile, olfactory and visual discrimination, judgment, and patience are necessary abilities.

Education or Formal Training: High school diploma  or GED.

Experience:  Previous lift operations, ski resort, or customer service experience helpful.

Certifications: Must complete Purgatory's Lift Operations training course and pass any and all written and physical exams.

Material and Equipment Directly Used: Ski lift machinery, Alpine slide and sleds, mountain bikes, hand tools, simple office equipment, and ticket scanning equipment.

Working environment/Physical Activities:

90% of the workday is spent outdoors in a high altitude summer resort setting with constantly changing weather conditions to include snow, wet, cold, heat lightening and thunderstorms. 90% of the day is spent standing.

Constantly lifting, pushing, and pulling objects weighing up to 100 pounds. Carrying objects weighing up to 50 pounds. Constantly using and monitoring controls that operate lifts. Constantly stooping, balancing, handling objects, and using hearing, near and far acuity, depth perception, color and field of vision. Constantly talking and listening to guests.

10% of the time noise levels reach 75-110 decibels. Occasional exposure to fumes, odors, and gases. Constant exposure to mechanical hazards. Occasional exposure to electrical, high exposure to electrical, high exposed worksite, burns, and radiant energy.